Betting Rules

1. General betting conditions

Madnix Casino provides betting services subject to applicable Australian laws, regulatory requirements and the rules displayed on the website. These rules are intended to explain common betting procedures, but they cannot cover every possible event, game or market. Additional conditions may apply to a particular product, competition, sporting event, game type, bet type or promotion. You should review the information shown before confirming any bet.

You must have a valid account and meet all applicable age, identity and location requirements before using betting services. You are responsible for keeping your account details secure and for ensuring that all information supplied to Madnix Casino is accurate and up to date. An account must only be used by the registered account holder. Bets placed through your account may be treated as your bets, subject to any rights or protections available under applicable law.

Betting is a form of entertainment and involves financial risk. You should only bet with money you can afford to lose. Do not chase losses, borrow money to bet or allow betting to interfere with your work, relationships or daily responsibilities. If gambling stops being enjoyable or becomes difficult to control, use the responsible gaming tools and support information available on the website.

• You must comply with the website Terms and Conditions and all applicable laws.
• You must not use betting services if you are not legally permitted to do so.
• You must not allow another person to use your account or place bets on your behalf unless a permitted service expressly provides for this.
• You must not use dishonest, fraudulent, automated or unlawful methods to place or influence a bet.
• You should check the bet slip, selections, stake, odds and potential return before confirming a bet.

2. Placing and accepting bets

A bet is normally submitted by selecting a market or game option, entering or confirming a stake and selecting the button used to place or confirm the bet. A bet is not necessarily accepted merely because it has been entered, displayed in a bet slip or sent to the website. Acceptance occurs only when the website confirms the bet in accordance with its systems and applicable rules.

You should wait for confirmation and retain the relevant bet reference or account record where one is provided. If a bet does not appear to have been confirmed, you should check your account before attempting to place it again. Repeated attempts may result in more than one bet being submitted. Madnix Casino is not responsible for a duplicated bet caused by repeated instructions, a failure to check the account or a problem with the device or connection, subject to applicable law.

Betting information, including odds, prices, availability, event times and market descriptions, may change before a bet is confirmed. A displayed price is not a guarantee that the same price will remain available. If the price changes, you may be shown the changed price for confirmation, depending on the market and the system used. You are responsible for checking the final details before accepting the bet.

A bet may be refused, restricted, suspended or cancelled where this is necessary for technical, operational, legal, security or integrity reasons. This may include circumstances involving a suspected error, unusual activity, a market being offered incorrectly, an event being unavailable or a bet not complying with the applicable rules. Any action taken will be handled in accordance with the Terms and Conditions and applicable law.

Bet details to check

• The event, game or competition selected.
• The market and specific outcome selected.
• The type of bet and any conditions attached to it.
• The stake and currency displayed.
• The odds, price or return shown at confirmation.
• The relevant start time, closing time or settlement condition.
• Any minimum, maximum or other restriction displayed for the bet.

3. Odds, stakes and bet types

The odds or price shown for a selection indicate how the potential return is calculated. The amount returned may include the original stake, depending on the product and the terms displayed. The bet slip or confirmation screen should be treated as the most relevant source for the final odds, stake and potential return of a particular bet.

Different betting products may use different bet types and settlement methods. Examples can include a single selection, a combination of selections, an in-play bet, a market with a special condition or a game with a fixed result. Each type may have different rules for acceptance, changes to the price, voiding, partial settlement and calculation of returns. You should read the specific information displayed for the bet before confirming it.

A bet may be subject to applicable stake, transaction, account or market limits. These limits can vary according to the product, event, account, timing, risk controls or legal requirements. If a limit applies, it should be displayed or communicated through the relevant betting process. No general limit should be assumed unless it is shown as applying to the particular bet.

Promotional odds, enhanced prices, free bets or other promotional features may have separate conditions. Those conditions may explain eligibility, qualifying bets, expiry, minimum requirements, excluded markets, maximum returns and how winnings are calculated. Where promotional conditions conflict with a general rule, the specific promotional conditions may apply to the relevant offer, subject to applicable law.

Errors and irregularities

If an obvious error affects a price, market description, event information or settlement, Madnix Casino may take reasonable corrective action in line with its Terms and Conditions and applicable law. An error may include an incorrectly displayed price, an unavailable market remaining open, a clearly incorrect event detail or a technical display problem. If you believe a bet has been affected by an error, keep the relevant information and raise the matter through the available support process.

4. Event results and settlement

Bets are settled using the official result or other recognised result source specified for the relevant market. The applicable rules may state whether the result is based on the result announced at the end of an event, a later official decision, a game outcome recorded by the system or another defined settlement point. You should read the event or market rules because the settlement point can differ between products.

If an event is postponed, abandoned, interrupted, rescheduled or subject to a change in venue, the relevant market rules will determine whether bets remain valid, are carried forward, are settled on an available result or are declared void. A change to a competitor, participant, format or event condition may also affect settlement. No assumption should be made about the outcome until the market has been settled in accordance with its stated rules.

Where a bet is declared void, the usual result is that the affected stake is returned or the bet is recalculated without the void selection, depending on the bet type and the applicable rules. Combination bets can be affected differently from single bets. If only part of a bet is affected, the remaining selections may continue to apply where the specific rules allow this.

Results and account balances may be updated after an event has ended. A settlement may also be corrected if an official result changes, a technical issue is identified or a clear settlement error is found. Where a payment or credit was made incorrectly, Madnix Casino may correct the account in accordance with its Terms and Conditions and applicable law.

Disputed results

If you disagree with a result or settlement, review the relevant market rules and the bet record first. You may then raise the issue through the support or complaints process available on the website. Include the bet reference, the event or market, the date and a clear explanation of the issue. Complaints are assessed using the applicable rules, account records, system information and recognised result sources.

5. Cancellations, account security and responsible play

Once accepted, a bet generally cannot be changed or cancelled by the player unless a specific feature or rule expressly allows it. Closing an account, logging out or contacting support does not automatically cancel an accepted bet. Any available cash-out, cancellation or early settlement feature is subject to its own conditions and may not be available for every bet or at every time.

You should protect your login details, use a secure device and notify Madnix Casino through the available support channel if you believe your account has been accessed without permission. You should also review account activity and report any unfamiliar bet as soon as possible. Account security checks may be required before action can be taken.

Madnix Casino supports safer gambling. Consider setting personal limits, taking regular breaks and deciding your budget before you start. Available tools may include deposit controls, wagering limits, time reminders, activity information, temporary breaks or account exclusion. The availability and operation of a tool may depend on the service and the requirements that apply to your account.

• Set a budget and stop when that budget has been reached.
• Avoid betting when upset, tired, under the influence of alcohol or trying to recover losses.
• Keep betting separate from essential household spending.
• Use available limits or breaks before betting becomes difficult to manage.
• Seek independent support if you are concerned about your gambling.

These Betting Rules may be updated when the website, betting services, legal requirements or operational processes change. The version published on the website applies from the date it is made available, unless a different commencement date is stated. If you continue to use betting services after an update, you may be treated as having accepted the updated rules. If you have a question about a particular bet, check the specific market information and the latest version of these rules before placing it.